I. General information
1. Responsible entity
The responsible entity for processing your personal data (hereinafter referred to as “data”) is Reliable Source Music Limited, Cooper Dawn Jerrom, Units SCF 1&2, South Core Western International Market Centre Hayes Road, Southall Middlesex, UB2 5XJ (hereinafter referred to as “Reliable Source Music”).
2. Personal data
Personal data is any information relating to an identified or identifiable natural person (e.g., name, address, email address, IP address).
3. Contact Us
Please feel free to contact us at any time if you have any questions about this Privacy Policy or how Reliable Source Music handles your Personal Information at musicteam@reliable-source.co.uk.
II. Information on data processing
1. Customers / Music users
1.1 Customer profile
When you use our platform as a customer/music user with your own profile, we process the following personal data:
a) Personal data
First name and surname, email address, password (encrypted), company, country, type of company, click behaviour on our website (e.g., which tracks are searched for, played and/or downloaded, which sub-pages are accessed).
b) Processing purposes and legal bases
We process this personal data to manage your customer profile. This includes providing you with information related to your searches and past licence purchases, as well as profile-related information, including information about changes to our privacy policy, terms and conditions, price list and any other conditions. We also process this data to provide you with content, products and offerings tailored to your needs, thereby making the experience of our website even more interesting for you. Finally, we process this data for data analysis, audits, developing new products, improving our services and offerings, identifying usage trends and determining the effectiveness of our advertising campaigns.
The legal basis for the data processing associated with this is the performance of the agreement for the provision of your profile (Art. 6 para. 1 b GDPR). Your personal data will be deleted as soon as you delete your customer profile unless we are legally obliged or authorised to continue to store the data.
1.2. Music search requests
When you contact us with a music search request, we process the following personal data:
a) Personal data
First name and surname, email address, company.
b) Processing purposes and legal bases
We process this personal data in order to process your search request and to be able to send you suitable music suggestions by email.
The legal basis for the data processing associated with this is the performance of the agreement for the provision of your search (Art. 6 para. 1 b GDPR). Your personal data will be deleted as soon as you delete your music search unless we are legally obliged or authorised to continue to store the data.
1.3 Licence agreements
If you submit a licence application via our platform based on your registration as a customer/music user and conclude a corresponding agreement with us, we process the following personal data:
a) Personal data
First name and surname, email address, street, house number, postcode, town, country, email address of the recipient of the Sync/GEMA invoice, telephone number, fax number, mobile phone number, and company.
b) Processing purposes and legal bases
We process this personal data in order to process your licence application, to enter into the licensing agreement with you and process it including payment and shipping, to communicate with you about your order and to provide order-related customer service.
The legal basis for the data processing associated with this is the performance of the agreement for licensing your selected title (Art. 6 para. 1 b GDPR). Your personal data will be deleted as soon as the licensing agreement has been mutually fulfilled unless we are legally obliged or authorised to continue to store the data.
1.4 Newsletter
If you consent on our platform to receive the email newsletter from us, we will process the following personal data:
a) Personal data
email address, opening of the email newsletter, and clicking on individual articles in the email newsletter.
b) Processing purposes and legal bases
We process this personal data in order to send you our email newsletter, which contains information about our services and offerings, to continuously improve it according to your interests and to make it as interesting as possible for you.
The legal basis for the data processing associated with this is Art. 6 para. 1 a GDPR in conjunction with your consent. You can revoke your consent at any time with effect for the future, e.g., by clicking on the unsubscribe link at the end of each newsletter. Your personal data will be deleted as soon as you unsubscribe from the newsletter unless we are legally obliged or authorised to continue to store the data.
1.5 Contact mask
When you contact us with a message via the contact mask provided, we process the following personal data:
a) Personal data
First name and surname, email address.
b) Processing purposes and legal bases
We process this personal data in order to clarify your request or to answer your enquiry. The legal basis for the data processing associated with this is the fulfilment of the agreement to answer the enquiries made via our contact mask (Art. 6 para. 1 b GDPR), as well as the perception of our legitimate interests to answer your concerns or questions about our platform and our offerings (Art. 6 para. 1 f GDPR). Your personal data will be deleted as soon as your enquiry has been dealt with unless we are legally obliged or authorised to continue to store the data.
2. Composers
2.1 Applying as a composer
When you contact us as a composer via the assessment mask provided, we process the following personal data:
a) Personal data
First name and surname, email address.
b) Processing purposes and legal bases
We process this personal data in order to process your application to be included in our composer portfolio. If our A&R directors approve your profile, it will be activated. The legal basis for the data processing associated with this is the performance of pre-contractual measures (Art. 6 para. 1 b GDPR). Your personal data will be deleted if your application is not accepted unless we are legally obliged or authorised to continue to store the data.
2.2 Composer profile
When you register to use our platform as a composer with your own profile and your profile is activated, we collect and store the following personal data:
a) Personal data
First name and surname, email, password (encrypted), street, house number, postcode, town, country, company, artist first name, artist surname, telephone number, fax number, mobile phone number, website, CAE/IPI number, membership of performing rights collecting society, membership of mechanical rights collecting society, bank details: account holder, name of bank, account number, sort code, IBAN, SWIFT.
b) Processing purposes
We process this personal data to manage your profile and to provide you with revenue or payouts from collecting societies. In order to do so, your personal data must also be transferred to collecting societies and foreign sub-publishers in order to guarantee appropriate payouts and to settle royalties. The legal basis for the data processing associated with this is the performance of the agreement for the provision of your profile (Art. 6 para. 1 b GDPR). Your personal data will be deleted as soon as you delete your profile unless we are legally obliged or authorised to continue to store the data.
3. Date retention
We store your IP addresses in log files for a maximum of 30 days in order to investigate and prevent hacker attacks, unauthorised downloads and other cases of abuse. The legal basis for data processing is the safeguarding of our legitimate interests in identifying and avoiding any legal infringements in your and our interests (Art. 6 para. 1 f GDPR). The log files are deleted or completely and permanently anonymised after 30 days.
4. Order processing
We will not transfer your personal data to third parties; we merely integrate order processors for the purpose of the performance of the agreement on the basis of corresponding order processing agreements. Such service providers enable access to our databases from various locations.
5. Cookies
5.1 Definition
When you use our website, cookies are stored on your computer. Cookies are miniature files that are stored on your hard drive, specifically allocated to the browser you use, through which the party (in this case us) setting the cookie receives certain information. Cookies cannot run programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective overall.
5.2 Types of cookies
This website uses the following types of cookies, the scope and functionality of which are explained below:
- Essential cookies, see a)
- Performance cookies, see b)
a) Essential cookies
Essential cookies guarantee functions without which you cannot use our website as intended. These cookies are used exclusively by us and are therefore first-party cookies. This means that all information stored in the cookies is fed back to our website. Essential cookies are used for such purposes as ensuring that you, as the profile owner, always remain logged in when accessing various sub-pages of our website and do not have to re-enter your login data each time you call up a new page. The use of essential cookies on our website is possible and permissible without your consent, so essential cookies cannot be individually deactivated or activated. You do have the option to deactivate cookies in general in your browser at any time, but this may lead to functional restrictions in connection with the use of our website. The legal basis for the use of the essential cookies is Art. 6 para. 1 b GDPR (performance of a contract) and Art. 6 para. 1 f GDPR (balancing of interests, based on our overriding legitimate interest in the technically smooth provision of our website and the services offered via our website.
b) Performance cookies
Performance cookies collect aggregated information about how our website is used in order to improve its attractiveness, content and functionality. These cookies help us to determine whether, which, how often and for how long sub-pages of our website are visited and in which content the users are particularly interested. In particular, we record the number of times a page is accessed, the number of sub-pages accessed, the time spent on our website, the order of the pages visited, which search terms led you to us, the country, the region and, if applicable, the city from which the page was accessed, as well as the number of mobile devices accessing our websites. We also record movements, “clicks” and scrolling with the computer mouse to understand which areas of our website are of particular interest to users. These cookies do not store any information that allows the user to be identified. The collected information is aggregated and does not allow us to identify you directly. It is used solely to compile statistics in order to tailor the content of our website more specifically to the needs of our users, to improve the user experience and to optimise our offering.
The legal basis for the use of performance cookies is Art. 6 para. 1 a GDPR in conjunction with your consent.
Revocation of consent to the use of performance cookies
You can revoke your consent to the use of performance cookies at any time with effect for the future here. You can find the link to the cookie settings here.
aa) Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files stored on your computer, to help analyse how you use the site. The information generated by cookies about your use of the website will normally be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within the Member States of the European Union or other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the website operator.
The IP address that your browser transmits within the scope of Google Analytics will not be associated with any other data held by Google.
This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are further processed in a truncated form to prevent them from being personally identifiable. If the data collected is personal, it will be excluded immediately and the personal data will be deleted immediately.
We use Google Analytics to analyse and regularly improve the use of our website. Using the statistics we obtain, we can improve our website and make it more interesting for you as a user. Please note that a Google Analytics cookie has a storage period of 14 months. We have concluded an order processing contract with Google that has been agreed with the German data protection authorities.
Third-party provider information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User conditions: https://www.google.com/analytics/terms/gb.html, overview of data protection https://support.google.com/analytics/answer/6004245?hl=en, as well as the privacy policy https://policies.google.com/privacy?hl=en-GB&gl=en.
The legal basis for the data processing associated with this is Art. 6 para. 1 a GDPR in conjunction with your consent.
Revocation: You can revoke your consent to the use of performance cookies at any time with effect for the future. You can find the link to the cookie settings […].
Opposition to data processing: You can also prevent the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the collection and transmission of data on your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?.
bb) Mouseflow
This website also uses Mouseflow, a web analytics tool from Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark, to record randomly selected individual visits (with anonymised IP address only). This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The information is not personal and will not be shared. The legal basis for data processing is Art. 6 para. 1 f GDPR, i.e., our legitimate interest in a needs-based design of our website. You can object to this form of data processing at any time and deactivate it on any website that uses Mouseflow at the following link: https://mouseflow.com/opt-out/.
6. Your rights regarding your personal data
You have the following rights with regard to your personal data:
- Right to information
- Right to correction or deletion
- Right to limitation of processing
- Right of opposition to processing
- Right to data transferability
You also have the right to complain to a data protection supervisory authority about our processing of your personal data.
October 2023
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Your continued use of the Platform after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
